Q1: Are you a manufacturer or trader?
A: We are a manufacturer with our own export company, specializing in cargo control products for over 15+ years.
Q2: How soon will you respond?
A: We reply within 1-2 hours for inquiries and provide quotations within 24 hours (may vary based on product complexity).
Q3: Do you support customization/OEM?
A: Yes! We accept OEM/ODM services, including custom packaging design. We have an experienced design team. Provide your requirements to start.
Q4: What is the MOQ?
MOQ varies by product complexity and tooling investment – contact us with specifics for accurate requirements
Q5: What are your payment terms?
We support FOB, EXW, CIF, CFR, DDU, etc.
Q6: How do you ensure quality?
We ensure quality through:
1. ISO9001-Certified System – Strict quality management.
2. Premium Materials – Sourced for durability and compliance.
3. Standardized Production – Advanced equipment + trained teams.
4. Testing – Pre-production samples + batch sampling.
Q7: Can I get a sample?
We are willing to prepare samples according to your requests.
Q8: How to maintain the product?
A: An operation manual is included. For technical support, contact our sales team